Terms & Conditions – Trabra AI

Terms and Conditions

Effective Date: [2026] Last Updated: [Jan 1st, 2026]

These Terms and Conditions (“Terms”) govern all access to and use of the websites, software, AI systems, content platforms, CMS, frontend experiences, APIs, and services (collectively, the “Services”) provided by Trābra.ai (“Trābra,” “we,” “us,” or “our”).

By accessing or using the Services, you (“Customer,” “you”) agree to be bound by these Terms. If you do not agree, you may not use the Services.

Definitions

For clarity and legal certainty:

“Platform” means Trābra’s proprietary technology stack, including CMS, AI systems, frontend frameworks, backend architecture, dashboards, APIs, databases, automation pipelines, orchestration layers, and infrastructure.

“CMS” means Trābra’s content management system, including customized instances.

“AI Systems” means all artificial intelligence models, workflows, prompt systems, RAG pipelines, automations, and intelligence layers developed or operated by Trābra.

“Frontend” means the customer-facing websites, applications, or digital interfaces deployed by Trābra.

“Content” means text, images, videos, designs, copy, blogs, pages, social media content, and media created by Trābra specifically for the Customer.

“Customer Data” means brand assets, materials, information, or inputs provided by the Customer.

Ownership of Technology, CMS, AI, and Platform 2.1 Absolute Ownership by Trābra

Trābra retains exclusive and complete ownership of all rights, title, and interest in and to:

The CMS and any customized CMS instances

The AI Systems and all underlying logic, prompts, models, and workflows

The frontend frameworks, system architecture, and design systems

Backend systems, databases, schemas, automation pipelines

Source code, infrastructure, tooling, and deployment systems

Methods, processes, documentation, and proprietary know-how

No ownership rights are transferred to the Customer under any circumstance.

The Customer is granted a limited, non-transferable license to use the Platform only while services are active or under an approved maintenance arrangement.

Ownership of Content 3.1 Customer Content Ownership

All Content created by Trābra specifically for a Customer is the exclusive property of the Customer.

This includes, without limitation:

Website pages and copy

Blog articles

Social media content

Images and media assets

Marketing and editorial content

Trābra makes no ownership claim over Customer Content.

3.2 License to Operate

The Customer grants Trābra a limited, non-exclusive license to host, process, modify, and manage Content solely for the purpose of delivering the Services.

Data Access During Active Service

While the Customer is actively subscribed:

The Customer has access to:

CMS

Frontend

AI features and dashboards

Content and analytics

Trābra retains full system-level and administrative access for:

Security

Maintenance

AI operations

Optimization

Compliance

This access structure is required for platform integrity and is not optional.

Payment Terms 5.1 Monthly Billing

All subscription and service fees are due on the 1st day of every calendar month.

A grace period of four (4) calendar days applies. Payment must be received no later than the 5th day of the month.

5.2 Late Payment

If payment is not received within the grace period:

Trābra may suspend access to AI systems, CMS features, automations, or Services

Continued non-payment may result in full service suspension or termination

Suspension does not waive or eliminate outstanding payment obligations

Trābra is not responsible for disruptions caused by suspension due to non-payment.

Use Restrictions

The Customer may not:

Reverse engineer, copy, or replicate the Platform

Extract or recreate CMS or AI logic

Clone frontend or backend architecture

Circumvent access controls or usage limits

Use the Services to build competing products

Any such attempt constitutes a material breach.

AI Systems Disclaimer

AI-generated outputs:

Are probabilistic and non-deterministic

May be inaccurate or incomplete

Must not be relied upon as sole authority for legal, financial, medical, or safety-critical decisions

The Customer is solely responsible for the use of AI outputs.

Service Exit Scenarios

This section governs all termination outcomes.

8.1 Annual Maintenance Mode (Keep Everything Live)

If the Customer elects Annual Maintenance:

The Frontend remains live

Existing Content remains accessible

A minimal CMS remains available

Hosting and security updates continue

The Customer will not receive:

AI access

New AI-generated content

Feature upgrades

Annual Maintenance fees apply.

8.2 Full Termination (No Maintenance)

If the Customer fully discontinues Services and does not opt for Annual Maintenance:

All hosting, CMS, frontend, and AI systems are shut down

Platform access is permanently revoked

No Trābra technology remains live

Content and Data Delivery on Full Termination

Upon full termination, the Customer will receive only their owned Content, delivered per Trābra policy.

Provided Formats Only

PDF documents

Images (JPEG / PNG / WebP)

Media files

Content links or structured exports

Explicitly Excluded

Source code

CMS databases or schemas

Frontend frameworks

AI prompts, logic, or workflows

Infrastructure configurations

This limitation is final.

Intellectual Property Protection

Customers may not use insights gained from the Services to recreate or approximate Trābra’s technology, even after termination.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TRĀBRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12.Limitation of Liability

Nature of Services

The Customer expressly acknowledges and agrees that Trābra.ai provides website development, content creation, branding, CMS access, AI-assisted tools, and related technical services only.

Trābra does not guarantee and is not responsible for:

Business results, revenue, sales, leads, conversions, or growth

Marketing performance, rankings, reach, or engagement

Legal, regulatory, or compliance outcomes

Accuracy, completeness, or effectiveness of content or AI outputs

Decisions made by the Customer or third parties using Trābra’s work

All use of the Services is at the Customer’s sole risk.

Maximum Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

NO INDIRECT LIABILITY Trābra shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:

Loss of profits

Loss of revenue

Loss of business opportunity

Loss of data

Loss of goodwill or reputation

Business interruption

Even if Trābra has been advised of the possibility of such damages.

NO OUTCOME-BASED LIABILITY Trābra shall have zero liability for:

How the website, content, branding, CMS, or AI outputs are used

Decisions made based on provided content or systems

Third-party actions, platforms, integrations, or algorithms

Customer compliance obligations in any jurisdiction

TOTAL LIABILITY CAP Under no circumstances shall Trābra’s aggregate total liability, whether in contract, tort, negligence, strict liability, or otherwise, exceed the total fees actually paid by the Customer to Trābra in the two (2) months immediately preceding the event giving rise to the claim.

SERVICE-ONLY POSITIONING Trābra is not:

A legal advisor

A financial advisor

A marketing guarantor

A compliance authority

All responsibility for review, approval, deployment, and use of deliverables rests solely with the Customer.

Governing Law

These Terms are governed by the laws of US, without regard to conflict-of-law principles.

Survival

Ownership, IP protections, payment obligations, and data-delivery limitations survive termination.

Contact

Legal & Compliance: trabra.ai@hiddenlayerstraas.com

Entity: HIDDENLAYER StraaS Registered Address: Ohio, US | Distributed by HIDDENLAYER NETWORK in South Asia